Do You Have to Upload a Photo on Chewy to Write a Review?
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- Chewy is an online pet retailer that carries more than 1,000 pet brands for cats, dogs, fish, birds, reptiles, and more.
- Chewy's autoship program allows you to save upwards to 10% on recurring orders of select brands.
- Free aircraft is offered on orders over $49, and almost orders are delivered in 1 to two days.
- Its customer service is available 24/7, 365 days a yr.
- On top of that, Chewy is known to send its customers personalized gifts similar a portrait of their pet.
I know I speak on behalf of every pet owner when I say that our pets are members of the family. They take specialized food they eat, treats they snack on, and a bed (okay, okay — multiple beds) they sleep on at nighttime. Having a pet is equivalent to caring for a child who has needs, likes, and dislikes that are specific to them.
But owning a pet comes with a lot of responsibilities. For me, that meant monthly, fifty-fifty weekly, trips to the pet store and lugging home a twenty-pound bag of dry domestic dog food, merely that didn't mean caring for my pet had to be back-breaking and time-consuming. I needed to find an online marketplace that specialized specifically in pet supplies. That's when I heard about Chewy.
What is Chewy?
Founded in 2011, Chewy is an online hub where you can purchase fauna supplies for your furry friend from the condolement of your home. It'southward basically Amazon for pets where you can hands browse more than one,000 loftier-quality brands, making finding what your pet loves easier than ever.
Chewy offers a buyer-friendly autoship service that saves you 30% (up to $20) on your first autoship lodge, so 5% to ten% on select brands for subsequent recurring orders. Chewy compiled a list of brands for easy savings. On peak of that, aircraft is gratuitous for orders over $49, or a flat rate of $4.95.
How does Chewy work?
When yous go to Chewy's website, there will be an account cosmos tab where yous list not just your data but your pet's too.
It's of import to do this first for a couple of reasons: You lot can't checkout without an business relationship, and Chewy uses this to customize your shopping experience. It will ask you a few elementary questions like what is your pet's name, birthday, and breed, plus some optional questions regarding their weight, allergies, preexisting conditions, and medications. Information technology also gives yous the option to upload your pet's photo — trust me you're going to want to do this. After that, you're free to shop.
The browsing tab on Chewy is first broken downwards by animate being type, so past subcategories like nutrient, toys, and supplies. Other than your basic pet needs, Chewy carries preventative care and prescription medications as well. The company isn't focused on just true cat and dog owners either; it offers thousands of products for every type of pet similar birds, fish, horses, reptiles, rabbits, guinea pigs, hamsters, and more. Just add your product to the cart, checkout, and look one to 2 days for delivery.
Fundamental features
Chewy provides exclusive savings to customers who enable the autoship characteristic. Meaning, you can create a custom recurring club for products your pet uses frequently, like food and treats. Chewy offers a xxx% discount (with savings up to $twenty) when you set upwardly autoship, and and so 5% to 10% off recurring orders from 30 popular brands, including Zuke's, Blue Buffalo, Greenies, Health, and Earth'south All-time True cat Litter .
In this mean solar day and historic period convenience is key. Merely similar us humans, our pets require a lot of nutrient and supplies to live a fur-tastic life, then you'll always know that they're taken intendance of. Chewy understands that their needs change throughout their life, and so updating and canceling autoship orders is as simple equally i click. It just asks that you brand the necessary changes at to the lowest degree 24 hours before your scheduled order engagement.
In addition to the convenient shopping and shipping features, Chewy has created a scattering of "Watch and Larn" video tutorials that can be found at the bottom of the homepage. These videos cover topics like transitioning your pet from wet to dry nutrient, how to forestall ticks and fleas, and how to keep your pet from getting bored with their food. These videos were helpful for me when my dog needed medication in his older years. Information technology left me feeling comfortable and confident that I was taking care of him the best way possible.
Customer service experience
The best aspect of Chewy is its customer service. Employees at Chewy pride themselves on how they handle their 2-legged and 4-legged customers. Their website states: "Our success is measured past the happiness of the people and pets we serve, not simply past the corporeality of pet supplies we deliver." Standing true to its mission argument, Chewy offers 24/7 live support via phone, email, or chat all year round.
It besides boasts a 100% satisfaction guarantee policy on every order. Your pet doesn't love their new treats? You're not happy with the bed you lot ordered? No trouble. Your money is returned to you, or client service will figure out a mode to fix the problem.
As well setting the standard in client service for social club-related problems, in my experience and from what I've besides heard from friends and family, Chewy truly goes to a higher place and beyond to make certain their customers feel appreciated and valued.
Call back that photo I told you to upload? Well, Chewy sometimes uses that photo to create a custom painted portrait of your pet. My coworker had an issue with his food delivery, and a week later a custom portrait of his cat was on his doorstep. While Chewy tin't send everyone a custom portrait, they exercise utilise those photos to surprise their customer's pets at random, which is truly something special.
I can't stress enough how excellent the customer service team is. Many of my family unit members besides rely on Chewy for their pet supplies. When 1 recently canceled their recurring order because their beloved canis familiaris crossed over the rainbow span, Chewy sent a fresh bouquet of flowers and a handwritten annotation to their house within days of the cancelation. If that doesn't prove how securely Chewy cares for all of its customers, and so I don't know what does.
The pros
- No membership fee
- 24/seven client support, 365 days a year
- Save v% to ten% on brands y'all love when you enable autoship
- Gratuitous shipping over $49
- 100% satisfaction guarantee policy (meaning full refunds)
- Never have to think to run to the pet shop again
The cons
- Cannot ship to a P.O. Box address
- Cannot ship internationally
- There are shipping costs on orders nether $49
- Maximum discount of $twenty with 30% off your showtime autoship order
- Prescriptions can non exist returned or exchanged (exchanges possible if the prescription is damaged or incorrect)
The bottom line
Chewy is the i-stop-store for all of your pet supplies. It takes the ease and entreatment of the online-shopping behemothic Amazon and translates it to something along the lines of Prime for Pets. With more than than i,000 brands to choose from, it's worth your time to grab your laptop — and your pet — and check out Chewy.
Shop Chewy for all of your pet supplies
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Source: https://www.insider.com/guides/pets/chewy-autoship-pet-supplies-review
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